Privacy Policy
Last updated: November 13, 2026
Welcome to Petbell, formerly Peanutty ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our app.
1. Information We Collect
1.1 Information You Provide
- Account information (name, email address)
- Pet information (name, photos, activities)
- Authentication data when using Google Sign-In or Apple Sign-In
1.2 Automatically Collected Information
- Device information (model, operating system)
- Usage data (app interactions, features used)
- Log data (error reports, activity logs)
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the Petbell app
- Track and display pet activities
- Send notifications about pet care activities
- Improve our services and user experience
- Communicate with you about app updates and features
3. Data Storage and Security
We use Firebase, a Google Cloud platform, to store and process your data. All data is encrypted in transit and at rest. We implement appropriate security measures to protect against unauthorized access, alteration, or destruction of your data.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Other family members you explicitly invite to your pet's care circle
- Service providers who assist in operating our app
- Law enforcement when required by law
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
6. Children's Privacy
Our app is not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. Users must be at least 18 years old to upload any pictures or use our services. If we learn we have collected personal information from an individual under 18, we will delete that information.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
Use our Support page to get in touch.
9. Third-Party Services
Our app uses third-party services that may collect information. Key services include:
- Google Firebase (analytics, authentication, storage)
- Apple Sign-In
- Google Sign-In
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services.
11. Account Deletion
You can delete your Petbell account directly through the app:
- Open the Petbell app
- Go to your Profile modal
- Select "Delete Account"
- Follow the confirmation steps
Upon deletion request:
- Your account will be immediately deactivated
- All your personal data, including pet information, activities, and photos will be permanently deleted within 30 days
- This process cannot be undone
If you're having trouble deleting your account through the app, please contact us through our Support page.